Chalhoub Group CAREERS : APPLY NOW FOR THE LATEST VACANCIES

The Chalhoub Group is the premier partner and operator of luxury, fashion, beauty, and lifestyle experiences in the Middle East.Headquartered in Dubai, UAE, the family-owned conglomerate acts as a critical bridge between international luxury houses and Middle Eastern consumers.

Founded in Damascus, Syria, in 1955 by Michel and Widad Chalhoub, the group relocated its headquarters to Dubai in 1990 to leverage the city’s strategic location and expanding trade ecosystem.Today, the Chalhoub Group operates a network of over 950 retail stores across more than 14 countries and employs over 14,000 professionals.Its operations span joint ventures, brand management, franchise distribution, and direct-to-consumer e-commerce.

Brand Portfolio and Operating Structure

Chalhoub Group operates through two primary avenues: building localized homegrown concepts and representing global luxury powerhouses across the GCC.

1. International Brand Partnerships

For decades, global luxury conglomerates such as LVMH, Kering, and Puig have relied on Chalhoub Group’s local market insights to navigate regional demographics and regulatory environments.

Fashion & Leather Goods: Manages joint ventures and retail operations for brands including Louis Vuitton, Christian Dior, Fendi, Celine, Marc Jacobs, and Carolina Herrera.
Beauty & Fragrances: Partners with regional retail icons like Sephora across the Middle East, while also managing boutique distributions for Parfums Christian Dior, Yves Saint Laurent Beauty, and Lancôme.
Jewelry & Watches:Represents high-jewelry houses such as Baccarat, Christofle, Repossi, and De Beers.

2. Homegrown Concepts

Beyond franchise management, Chalhoub Group has built several regional retail brands:

Level Shoes: A 96,000-square-foot luxury footwear and accessories destination inside Dubai Mall, operating both as a physical flagship and a global digital platform.
Faces (formerly Wojooh): The region’s leading beauty and fragrance retailer, offering curated local and international cosmetics brands tailored to Middle Eastern preferences.
Tanagra: A retail concept specializing in home decor, lifestyle accessories, and luxury art de vivre.
Ghawali: A niche oriental fragrance brand created by Chalhoub to blend traditional Arabic perfumery (oud and amber) with modern luxury aesthetics.

Omnichannel Transformation & Innovation

Recognizing the rapid growth of digital adoption in the GCC, Chalhoub Group has shifted from a traditional brick-and-mortar retailer into a hybrid omnichannel enterprise.

The MUSE Loyalty Program: Launched in the UAE, Saudi Arabia, and Kuwait, MUSE is Chalhoub’s proprietary app-based loyalty ecosystem. It links over 35 luxury brands, offering members personalized shopping experiences, concierge services, and cross-brand rewards.
E-Commerce Expansion:The Group operates dozens of localized e-commerce websites and mobile apps, providing same-day delivery, digital personal shopping, and seamless in-store returns across major regional cities.
Greenhouse & Innovation Hubs: Chalhoub operates The Greenhouse, an internal corporate incubator and accelerator program designed to seed tech startups in retail-tech, supply chain automation, e-commerce, and sustainability.

Sustainability and Corporate Governance

Chalhoub Group actively aligns its operations with global ESG standards and regional targets, such as the UAE Net Zero 2050 strategic initiative:

Environmental Responsibility: The Group is committed to achieving net-zero carbon emissions across its operations. Initiatives include energy-efficient store designs, reducing single-use packaging in e-commerce fulfillment, and implementing solar infrastructure across regional distribution facilities.
Diversity and Inclusion:The Group is widely recognized as a top employer in the Middle East. It actively drives gender diversity across its leadership ranks and invests in national talent development through “Emiratisation” programs in the UAE.
Community & Ethical Sourcing: A signatory of the United Nations Global Compact (UNGC), Chalhoub ensures ethical vendor sourcing, supply chain transparency, and community philanthropy across art, education, and social welfare.

Corporate Profile Summary

Metric / Dimension	Strategic Details
Founded	1955 in Damascus, Syria (HQ moved to Dubai in 1990)
Headquarters	Dubai, United Arab Emirates
Global Footprint	Operating in 14+ countries with 950+ physical stores
Workforce	14,000+ employees globally
Core Categories	High Fashion, Beauty, Fragrance, Luxury Footwear, Fine Jewelry, Lifestyle
Key Partnerships	LVMH, Kering, Puig, Sephora, Coty
Key Prop Brand	Level Shoes, Faces, Tanagra, Ghawali

Through its combination of international luxury partnerships, homegrown concepts, and digital innovation, Chalhoub Group remains a dominant force shaping the retail landscape of the UAE and the wider Middle East.

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