Career Human Resources Department of Ras Al Khaimah Government: APPLY NOW

Department of Human Resources — Government of Ras Al Khaimah

The Department of Human Resources (DoHR) in the Government of Ras Al Khaimah (RAK) is the central government entity responsible for overseeing, regulating, and developing public sector human capital across the emirate. Serving as a key pillar in Ras Al Khaimah’s vision for modern governance, the DoHR sets civil service policies, drives Emiratization, and advances digital transformation within the government workforce.

History and Evolution

The history of the department reflects the administrative development of Ras Al Khaimah over the past five decades:

1971: Originally established as the Public Personnel Affairs Department under Emiri Decree No. 3 issued by H.H. Sheikh Saud bin Saqr Al Qasimi’s predecessors.
2008: Renamed the Civil Service Department to align with modernized public management functions.
2013: Officially reconstituted as the Department of Human Resources pursuant to Law No. 1 of 2013 on government human resources, expanding its operational scope and regulatory mandate.

Core Mandate and Responsibilities

The DoHR works to support a high-performing public sector workforce. Its primary functions include:

Legislative and Policy Formulation: Drafting, updating, and enforcing human resource legislation, executive regulations, circulars, and civil service policies across all participating RAK government entities.
Organizational Structuring: Reviewing and ratifying proposed organizational structures, job grading systems, and manpower plans for government departments in coordination with leadership.
Auditing and Governance: Monitoring compliance across public sector organizations to ensure that employment, promotions, compensation, and workplace standards strictly adhere to the RAK Civil Service Law.
Talent Acquisition and Emiratization: Spearheading national talent development programs, hosting career fairs (such as the RAK Employment Accelerators Fair), and increasing UAE national participation across technical and leadership roles.
Capability and Leadership Building: Organizing continuous professional development, competency projects, and leadership initiatives through dedicated platforms like the RAK People Hub and Future Leadership Council.

Digital Transformation and the “Mawaredna” Platform

A cornerstone of DoHR’s modern strategy is operational excellence through digital integration. The department relies on Mawaredna, a comprehensive enterprise HR platform designed for government employees and leadership.

Smart HR Services: Enables public sector personnel to manage employment profiles, submit legal queries, access performance management modules, and complete administrative tasks seamlessly.
AI Integration: Features advanced tools, including an AI Toolkit integrated within Mawaredna to enhance administrative efficiency, decision-making, and digital readiness across government bodies.
Industry Recognition: The department’s digital efforts received regional acclaim, including the SAP Excellence Award for digital transformation through Mawaredna.

Strategic Objectives and Values

The strategic foundation of the Department of Human Resources revolves around six core pillars:

Policy & Leadership: Establishing transparent civil service frameworks aligned with international best practices.
National Talent Development: Accelerating Emiratization through targeted capability-building initiatives.
Capability & Performance: Building a supportive workplace culture centered on accountability, continuous learning, and innovation.
Service Innovation: Delivering smart, accessible digital HR solutions that streamline public administration.
Strategic Partnerships: Collaborating with private and public sector organizations to create joint economic and human capital opportunities.
Institutional Excellence: Maintaining high operational standards rooted in Integrity, Empowerment, Sustainability, and Excellence.

Contact and Location Information

Detail	Information
Official Website	hr.rak.ae
Primary Email	contact@hr.rak.ae / Hr.gov@hr.rak.ae
Telephone	+971 7 227 9333
Headquarters	6th Floor, RAK Chambers Building, Al Mamuorah, Ras Al Khaimah, United Arab Emirates
Working Hours	Monday – Thursday: 7:30 AM – 3:30 PM Friday: 7:30 AM – 12:00 PM

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