Career Serco UAE : APPLY NOW FOR THE LATEST VACANCIES

Serco UAE – Company Overview

Serco Middle East is one of the leading providers of public services, transport operations, facilities management, aviation support, defense services, and government solutions in the United Arab Emirates and across the Middle East. The company is part of the global Serco Group, which operates in more than 20 countries and employs over 50,000 people worldwide.

About Serco UAE

Serco has been operating in the Middle East since 1947 and has developed a strong reputation for delivering essential services on behalf of governments, semi-government organizations, and large private-sector clients. The company supports national development initiatives through innovative service delivery, technology integration, and operational excellence.

Today, Serco employs more than 5,500 people across the UAE, Saudi Arabia, Qatar, and Iraq, supporting sectors such as transport, healthcare, defense, citizen services, and facilities management.

Business Areas

Transport & Aviation

Serco is widely known in the UAE for managing and supporting:

Airport operations
Air traffic control services
Metro and rail operations
Passenger services
Transport infrastructure management

The company supports airports and transportation networks through operations, maintenance, and customer service solutions.

Facilities Management

Services include:

Building maintenance
Asset management
Mechanical and electrical maintenance
Energy management
Community and property services

Serco manages facilities for commercial, residential, and government clients across the UAE.

Government & Citizen Services

The company delivers:

Customer service centers
Contact center operations
Digital transformation services
Case management solutions
Government support services

These services help improve citizen experience and operational efficiency.

Healthcare & Defense

Serco also provides:

Healthcare support services
Hospital operations management
Defense logistics support
Military facility management
Emergency response services

Career Opportunities

Serco regularly recruits professionals across technical, operational, engineering, customer service, and administrative functions.

Employee Benefits

Employees may receive:

Competitive salary packages
Medical insurance
Annual leave benefits
End-of-service gratuity
Training and development programs
Internal promotion opportunities
International career mobility
Employee wellness initiatives

Benefits vary depending on position and contract terms.

Work Culture

Serco’s culture is built around four core values:

Trust
Care
Innovation
Pride

The company promotes diversity, inclusion, employee development, and a strong commitment to safety and community impact. More than 61 nationalities work across Serco’s Middle East operations.

Graduate & Internship Programs

Serco offers graduate, internship, apprenticeship, and leadership development programs for young professionals and national talent. These programs provide practical experience and career development opportunities across multiple business sectors.

Why Work at Serco UAE?

Working at Serco Group provides exposure to major UAE infrastructure, airport, transportation, and government projects. Employees benefit from professional development opportunities, international career pathways, and the chance to contribute to services that impact millions of people every day. Serco UAE is one of the region’s leading public service providers, delivering essential services across transportation, aviation, healthcare, facilities management, defense, and government sectors. With a long history in the Middle East, a strong reputation for operational excellence, and extensive career opportunities, Serco remains a preferred employer for professionals seeking growth and stability in the UAE.

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