Etoile Group Announces Multiple Job Vacancies Etoile Group has announced several career opportunities in Dubai, inviting qualified and experienced candidates to apply for positions across its retail, merchandising, information technology and boutique management departments. The vacancies include opportunities for professionals with backgrounds in luxury fashion retail, merchandise planning, business analysis, Microsoft Dynamics NAV and customer service.

The positions are advertised through the company’s official careers portal. The available roles include Merchandise Analyst, Senior Application Analyst – LS NAV, Sales Attendant and Store Manager – Etoile La Boutique.

Candidates with relevant educational qualifications, professional experience and the skills required for each position can submit their applications through the company’s online recruitment platform.

1. Merchandise Analyst – Dubai

Position: Merchandise Analyst
Company: Etoile Group
Location: Dubai, UAE
Experience Required: 3–5 years
Qualification: Bachelor’s degree in Business or an equivalent qualification.

Etoile Group is looking for a Merchandise Analyst to support its commercial operations through data-driven merchandise planning, inventory management, allocation strategies and sales performance analysis.

The selected candidate will work closely with the Buying, Merchandising, Finance, Operations, Supply Chain and Marketing departments. The main objective of this role is to ensure that the right products are available in the right quantities, at appropriate prices and in the correct store locations, while helping the company achieve its financial and inventory targets.

Key Responsibilities

• Support pre-season merchandise strategies across different brands and product categories.
• Assist with Open-to-Buy (OTB) planning in line with sales, profit margin, full-price sales and inventory targets.
• Develop and manage merchandise option plans and store space planning.
• Conduct pre-season and in-season analysis to support buying decisions and business reviews.
• Monitor important business performance indicators, including sales, stock levels, margins, sell-through rates, inventory coverage and productivity.
• Identify opportunities to improve sales and inventory performance.
• Recommend replenishment, allocation and stock-balancing strategies.
• Monitor fast-moving and slow-moving products and suggest appropriate corrective actions.
• Coordinate with Buying and Retail teams to prioritise budgets and implement buying strategies.
• Support pricing decisions, discount planning and markdown strategies.
• Analyse promotional campaigns and clearance activities to evaluate their effectiveness.
• Prepare weekly and monthly performance reports for senior management and headquarters.
• Conduct market research and competitor analysis to support merchandise planning.
• Assist with online merchandising performance analysis, pricing and promotional strategies.
• Contribute to the improvement of merchandise planning systems, reporting tools and dashboards.
• Support annual and seasonal financial planning, including sales forecasts and margin targets.
• Participate in feasibility studies and new merchandise planning initiatives.

Candidate Requirements

Applicants should hold a bachelor’s degree in Business or an equivalent qualification. Candidates must have strong analytical and numerical skills, along with the ability to interpret business data and prepare performance reports.

Proficiency in Microsoft Excel and other reporting tools is required. The company is seeking candidates with three to five years of proven experience in retail analysis, merchandise planning, merchandising, buying or inventory management.

Strong communication and interpersonal skills are also important for this position, as the successful applicant will coordinate with several departments.

Application Link: APPLY NOW

2. Senior Application Analyst – LS NAV

Position: Senior Application Analyst – LS NAV
Company: Etoile Group
Location: Not specified in the vacancy listing
Qualification: University degree in IT or an equivalent qualification.

Etoile Group is also inviting applications from experienced IT professionals for the position of Senior Application Analyst – LS NAV. This role is suitable for candidates with technical expertise in Microsoft Dynamics NAV, LS Retail systems, software development, system implementation and application support.

The selected professional will be responsible for analysing, designing, developing, testing, implementing and supporting the company’s LS NAV application systems. The role involves identifying business requirements, improving existing systems and developing technology solutions to support the organisation’s operational needs.

Key Responsibilities

• Review, analyse and modify existing programming systems to support the company’s application requirements.
• Collect and evaluate information relating to existing and proposed information systems.
• Plan, implement, test and troubleshoot system software.
• Develop technical solutions to address operational and application-related problems.
• Recommend technical and procedural designs for new or upgraded applications.
• Prepare system specifications, flowcharts and programming guidelines.
• Analyse programming languages, software, hardware and technical documentation to identify suitable applications.
• Prepare system designs and process sequences.
• Develop project schedules and maintenance plans.
• Review technical specifications and recommend new or upgraded software solutions.
• Test, maintain and monitor computer programs and application systems.
• Coordinate the installation and implementation of computer programs.
• Improve compatibility between different computer systems and facilitate information sharing.
• Modify existing applications to support new business requirements and improve workflow.
• Analyse information-processing requirements and design appropriate computer systems.
• Evaluate pre-developed application packages and adapt them to the company’s operational environment.
• Identify programming errors and resolve technical issues.
• Train employees and end users to work effectively with computer systems and applications.
• Provide technical assistance to users facing software or system-related problems.
• Analyse user requirements and recommend improvements to existing applications.
• Prepare technical instructions and documentation covering system development, installation, operation and maintenance.
• Coordinate with technical teams to identify problems and implement necessary changes.

Candidate Requirements

Applicants must possess a university degree in Information Technology or an equivalent qualification.

Candidates should have experience working with LS NAV 2013 or later versions and a strong understanding of Microsoft Dynamics NAV and LS Retail setups, configurations and implementation.

The company is specifically looking for professionals with:

• Development experience in SQL.
• Technical expertise in CAL/AL programming.
• Knowledge of RDLC reporting.
• Strong techno-functional knowledge of LS Retail and Microsoft Dynamics NAV.
• Experience managing and delivering new technical requirements.
• Skills in solution design and functional documentation.
• Experience in software testing and quality assurance.
• Previous involvement in full-lifecycle system implementations.

Candidates with the required combination of technical and functional knowledge can explore this opportunity through the official recruitment portal.

Application Link: APPLY NOW

3. Sales Attendant – Dubai

Position: Sales Attendant
Company: Etoile Group
Location: Dubai, UAE
Qualification: Bachelor’s degree
Experience: Previous experience in fashion or luxury retail preferred.

Etoile Group is seeking customer-focused candidates for the position of Sales Attendant in Dubai. This opportunity is particularly relevant for individuals who have experience in fashion retail, luxury products, customer service and sales operations.

The Sales Attendant will be responsible for assisting customers, understanding their requirements and providing professional service throughout their shopping experience. The selected candidate will also help maintain the store’s presentation standards, organise merchandise and contribute towards achieving sales targets.

The position requires a combination of customer service skills, product knowledge, sales ability and attention to detail.

Key Responsibilities

Sales and Target Achievement

• Work towards achieving individual and store sales targets.
• Use effective sales techniques to promote products and increase sales.
• Develop strong product knowledge to explain merchandise features and benefits to customers.
• Focus on increasing Units Per Transaction (UPT) and Average Transaction Value (ATV).
• Identify opportunities to recommend additional products and improve the customer shopping experience.

Customer Service

• Welcome customers and understand their shopping requirements.
• Provide professional assistance and product recommendations.
• Build and maintain strong relationships with customers.
• Develop customer loyalty through effective communication and personalised service.
• Ensure customer expectations are met or exceeded.
• Maintain a positive and professional approach when dealing with customers.

Visual Merchandising and Store Presentation

• Maintain high standards of store cleanliness and presentation.
• Ensure products are displayed according to the brand’s visual merchandising guidelines.
• Organise merchandise and maintain proper stock rotation.
• Assist with maintaining attractive product displays.
• Ensure that the store environment reflects the brand’s standards.

Additional Duties

• Assist with cleaning and preparing merchandise for display.
• Organise available stock and participate in inventory activities.
• Monitor customer movement within the store and report suspected theft or violations.
• Maintain awareness of product availability and inventory levels.
• Develop and maintain an individual customer database.
• Use the store’s operating systems effectively.
• Assist with gift wrapping and cash-handling activities when required.

Candidate Requirements

Candidates applying for this position should have a bachelor’s degree and previous experience in fashion or luxury retail.

The company has specified excellent written and verbal communication skills in English and Russian. Applicants should also demonstrate the ability to build positive relationships with customers and colleagues.

Other desired qualities include:

• Strong customer service and communication skills.
• Good knowledge of product promotion and sales techniques.
• Ability to demonstrate and sell fashion or luxury products.
• Knowledge of merchandising and product presentation.
• Experience in gift wrapping and cash handling.
• A self-driven attitude and willingness to take responsibility.
• Strong attention to detail.
• A positive and proactive approach to work.
• Ability to maintain effective customer relationships.

Candidates who are available to join immediately will be given preference, according to the vacancy listing.

Application Link: APPLY NOW

4. Store Manager – Etoile La Boutique

Position: Store Manager – Etoile La Boutique
Company: Etoile Group
Location: Not specified in the vacancy listing
Experience Required: At least three years in luxury retail boutique management.

Etoile Group is seeking an experienced retail professional for the position of Store Manager at Etoile La Boutique. This opportunity is intended for candidates with a strong background in luxury retail management, sales operations, customer relationship management and team leadership.

The Store Manager will be responsible for leading the boutique’s daily operations, achieving commercial targets, improving customer relationships and developing a high-performing retail team.

The successful candidate will oversee sales performance, stock management, merchandising standards, customer service and staff development. The role also involves coordinating with different departments to ensure the smooth operation of the boutique.

Key Responsibilities

Sales Management and Business Development

• Analyse sales performance and monitor market trends.
• Study competitors’ activities and identify opportunities to improve business performance.
• Recommend improvements in store merchandising, operating hours and product selection.
• Prepare quantitative and qualitative sales reports.
• Remain actively involved in shop-floor operations to support sales.
• Provide personalised assistance to VIP customers.
• Monitor business performance and identify opportunities to achieve commercial targets.

Customer Relationship Management

• Identify customers’ requirements and take appropriate steps to meet their expectations.
• Ensure consistent delivery of high-quality customer service.
• Handle customer complaints professionally.
• Build and maintain a strong customer database.
• Develop customer loyalty and strengthen relationships with luxury clientele.
• Ensure that the boutique provides a premium shopping experience.

Stock and Inventory Management

• Record all incoming merchandise and maintain accurate stock information.
• Monitor stock movements and ensure proper inventory control.
• Supervise replenishment activities.
• Identify excess stock and recommend corrective measures.
• Coordinate and prepare for inventory checks.
• Monitor product availability and stock levels.
• Oversee stock transfers and review product movement.

Store Operations

• Coordinate with back-office teams, suppliers, logistics, marketing and merchandising departments.
• Support new product launches, in-store promotional activities and store renovations.
• Coordinate with mall management regarding promotions, permits and security-related matters.
• Monitor customer movement and report suspected theft or violations.
• Maintain accurate product information and stock availability.
• Review sales figures and assist with pricing adjustments.
• Organise the store layout and ensure effective product displays.
• Maintain window displays in accordance with brand standards.
• Ensure that shelves and stockrooms remain clean and properly organised.
• Monitor staff compliance with company procedures.
• Ensure the smooth functioning of daily store operations.

Visual Merchandising

• Maintain high visual merchandising standards.
• Ensure proper product displays, lighting, cleanliness and stock rotation.
• Implement merchandising strategies according to brand guidelines.
• Conduct daily store inspections to maintain presentation standards.
• Ensure that products are displayed attractively and appropriately.

Team Leadership and Staff Management

• Prepare staff schedules to ensure adequate coverage of the shop floor.
• Maintain employee grooming and presentation standards.
• Participate in the recruitment of shop staff and sales executives when required.
• Manage and delegate responsibilities among team members.
• Monitor staff performance and conduct employee assessments.
• Provide coaching, training and professional development support.
• Establish monthly objectives for employees.
• Address staff-related matters, including annual leave and employment confirmations.
• Support succession planning and report on employee performance and progress.

Coordination with Other Departments

The Store Manager will also coordinate with the Accounting, IT, HR and other departments to ensure accurate daily reporting and efficient store operations. Responsibilities include reconciling daily reports, checking shipment documentation, ensuring accurate figures in the Point of Sale (POS) system and coordinating relevant operational requirements.

The role also requires regular communication with the Retail Manager regarding staff performance, stock transfers, sales results and product movement.

Candidate Requirements

Applicants must have at least three years of proven experience managing a luxury retail boutique. Experience in luxury evening wear and dresses will be an advantage.

The ideal candidate should demonstrate:

• Strong leadership and team management abilities.
• Good business understanding and commercial awareness.
• A passion for delivering high-quality customer experiences.
• In-depth knowledge of customer relationship management (CRM).
• Experience dealing with luxury clientele.
• Understanding of current luxury retail trends.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities.
• Experience managing sales, inventory and store operations.

Candidates with relevant luxury retail management experience and the ability to lead a boutique team are encouraged to apply.

Application Link: APPLY NOW

How to Apply for Etoile Group Jobs

Interested candidates can submit their applications through the official Etoile Group careers website. Each vacancy has a separate online application form.

Applicants are generally required to provide the following information:

• Full name.
• Email address.
• Phone number.
• Current country of residence.
• Nationality.
• Notice period.
• Desired salary.
• LinkedIn profile URL.
• Updated CV or résumé.
• Additional supporting documents, if applicable.

Candidates must also indicate whether they are currently employed by Etoile Group or working with any of the Chalhoub Group joint ventures.

Applicants should carefully review the requirements of their preferred position and provide accurate information while completing the application form.

Important: The official vacancy pages do not specify salary packages, application deadlines or visa sponsorship arrangements. Candidates should confirm these details directly with the employer.

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