
Qatar Airways Announces Job Vacancies Qatar Airways is inviting applications for six job opportunities in Doha, Qatar, through its Qatar Duty Free and food and beverage operations. The vacancies offer opportunities for candidates interested in retail supervision, restaurant management, hospitality, customer service, coffee preparation and food service operations at Hamad International Airport.
The latest recruitment drive includes positions such as Shop Supervisor, Restaurant Manager, Junior Barista, Hostess, Food & Beverage Supervisor and Food & Beverage Team Leader. These roles cover different levels of responsibility, ranging from entry-level hospitality support to experienced supervisory and management positions.
The selected candidates will have the opportunity to work in Qatar Duty Free, one of the major airport retail and dining operations at Hamad International Airport. The duty-free destination features more than 90 boutiques and retail stores, along with over 30 restaurants and cafés spread across approximately 40,000 square metres.
The recruitment drive is particularly relevant to professionals with experience in retail management, restaurant operations, food and beverage services, customer relations and hospitality. Some positions require previous job-related experience, while the Junior Barista vacancy is open to candidates without prior professional experience.
Here is a detailed overview of the six available positions, their responsibilities and the qualifications expected from applicants.
1. Shop Supervisor – Qatar Duty Free
Applications listed until November 30, 2026
Location: Doha, Qatar | Job Reference: 2600005U | Job Family: Customer Service
Qatar Duty Free is seeking an experienced Shop Supervisor to support the Duty Manager in coordinating daily retail operations. The successful candidate will play an important role in managing shop-floor activities, supervising sales teams, maintaining stock availability and ensuring excellent customer service.
The position involves supporting the management team in organising staff schedules, allocating duties and monitoring the daily performance of the retail outlet. The selected candidate will also help achieve sales targets by motivating employees, monitoring customer requirements and ensuring that merchandising standards are maintained.
Key Responsibilities:
- Assist the Duty Manager in coordinating daily shop operations, including staffing, cash handling and stock management.
- Monitor stock availability and coordinate with relevant departments to address inventory issues.
- Support daily sales targets and ensure that employees follow company policies and procedures.
- Monitor cash discrepancies and conduct random cash register inspections.
- Provide on-the-job training to new employees to improve their customer service and product knowledge.
- Coordinate shift handovers and communicate daily operational updates.
- Ensure that store closing procedures are completed correctly.
- Monitor merchandising, product displays and stock conditions.
- Handle customer complaints, feedback, sales returns and related operational matters.
- Brief employees about promotional activities and new product launches.
Qualifications and Experience:
- Minimum High School qualification.
- At least three years of relevant work experience.
- Proven experience in day-to-day stock management.
- Direct experience in retail inventory management.
- Experience handling complex issues and negotiations.
- Previous travel retail experience will be an advantage.
Apply Now: SHOP SUPERVISOR – QATAR DUTY FREE
2. Restaurant Manager
Closing date: November 14, 2026
Location: Doha, Qatar | Job Reference: 260000A3 | Job Family: Customer Service
Qatar Airways is also recruiting a Restaurant Manager to oversee restaurant operations and ensure consistent delivery of sales performance, service quality and operational standards.
The selected candidate will be responsible for managing restaurant operations, improving customer satisfaction and achieving business targets. This is a management-level opportunity for professionals with a background in restaurant operations, hospitality management and business performance.
The Restaurant Manager will be expected to develop and implement sales strategies, monitor operational performance and ensure that the restaurant meets its financial and service objectives.
Key Responsibilities:
- Manage restaurant sales, service strategies and overall operational performance.
- Take responsibility for achieving and exceeding business key performance indicators (KPIs).
- Monitor restaurant profitability and work towards achieving financial targets.
- Identify opportunities to improve the customer experience.
- Maintain a positive restaurant atmosphere and strengthen the establishment’s brand image.
- Ensure compliance with company policies, food safety requirements and hygiene standards.
- Work closely with chefs and the operations team to maintain food quality and service consistency.
- Review operational performance and identify areas requiring improvement.
- Demonstrate effective people-management and leadership skills.
- Ensure that restaurant operations meet the company’s quality expectations.
Qualifications and Experience:
The advertised management role is intended for candidates with relevant restaurant management experience. The related Qatar Airways recruitment information specifies:
- Bachelor’s degree or equivalent.
- Minimum four years of job-related experience.
- Knowledge of restaurant financial and commercial operations.
- Understanding of food safety and hygiene standards.
- Leadership and strategic planning abilities.
- Ability to manage teams and improve business performance.
Apply Now: RESTAURANT MANAGER – QATAR AIRWAYS
3. Junior Barista – Qatar Duty Free
Applications listed until November 30, 2026
Location: Doha, Qatar | Job Reference: 26000048 | Job Family: Customer Service
Qatar Duty Free is offering an opportunity for candidates interested in developing a career in coffee preparation, beverage services and hospitality through its Junior Barista vacancy.
The Junior Barista will assist the existing barista team in preparing and serving high-quality beverages to customers. The role also provides an opportunity to develop practical knowledge of food safety procedures, stock inventory management and daily restaurant operations.
This position may be particularly suitable for candidates looking to begin or develop their careers in the food and beverage industry.
Key Responsibilities:
- Assist the barista team in preparing and serving beverages according to company standards.
- Support daily beverage preparation and bar operations.
- Help maintain stock inventory by counting and recording available products.
- Assist in placing stock orders to ensure sufficient product availability.
- Follow food safety procedures and established hygiene requirements.
- Maintain records of wastage and report discrepancies to the management team.
- Help prepare and organise the beverage service area.
- Ensure that the bar area, equipment and utensils are clean and properly maintained.
- Support the team in reducing product wastage and maintaining stock levels.
- Follow operational guidelines and instructions provided by department supervisors.
- Assist in delivering a positive customer experience.
Qualifications and Skills:
- Basic literacy and numeracy skills.
- Ability to communicate in English.
- No previous job-related work experience is required.
- Basic understanding of hospitality and restaurant operations.
- Interest in beverage preparation and customer service.
- Ability to work effectively as part of a team.
- Understanding of food safety and hygiene procedures.
- Good communication and interpersonal skills.
- Willingness to learn and adapt to a busy working environment.
One of the notable aspects of this vacancy is that Qatar Duty Free does not specify previous job-related work experience as a mandatory requirement for the Junior Barista position.
Apply Now: JUNIOR BARISTA – QATAR DUTY FREE
4. Hostess – Qatar Duty Free
Applications listed until November 30, 2026
Location: Doha, Qatar | Job Reference: 2600004B | Job Family: Customer Service
Qatar Duty Free is looking for a Hostess to join its food and beverage front-of-house operations at Hamad International Airport.
The Hostess will be responsible for welcoming arriving guests, creating a positive first impression and ensuring that customers receive professional assistance when entering the restaurant.
The role requires strong interpersonal skills, a friendly approach and the ability to manage guest seating arrangements efficiently. The selected candidate will also coordinate with restaurant employees and other departments to ensure smooth service delivery.
Key Responsibilities:
- Welcome guests arriving at the restaurant and provide a professional greeting.
- Ensure that customers receive a positive first impression of the establishment.
- Manage guest seating arrangements and guide customers to their respective tables.
- Check restaurant menus regularly to ensure that they are updated and presentable.
- Monitor table availability, including occupied, clean and unoccupied tables.
- Respond to customer enquiries and provide information about restaurant services.
- Maintain knowledge of airport facilities and services to assist passengers.
- Coordinate with other departments to ensure smooth restaurant operations.
- Interact professionally with guests throughout their dining experience.
- Maintain high standards of personal grooming and professional appearance.
- Follow company health, safety and hygiene procedures.
- Assist with takeaway orders when required.
Qualifications and Experience:
- Minimum High School qualification.
- At least two years of relevant job-related experience.
- Previous experience in a similar hospitality or customer service position is preferred.
- Ability to respond effectively to customer requirements.
- Good communication and interpersonal skills.
- Ability to work under pressure in a busy environment.
- Strong teamwork and multitasking abilities.
- Ability to stand for extended periods.
- Professional attitude and customer-focused approach.
Candidates with previous restaurant, hotel, airport hospitality or customer service experience may find this opportunity relevant to their professional background.
Apply Now: HOSTESS – QATAR DUTY FREE
5. Food & Beverage Supervisor – Qatar Duty Free
Applications listed until November 30, 2026
Location: Doha, Qatar | Job Reference: 2600004D | Job Family: Customer Service
Qatar Duty Free is recruiting a Food & Beverage Supervisor to support its management team in managing restaurant operations and maintaining high standards of customer service.
The successful candidate will be responsible for supervising restaurant employees, monitoring daily operational activities, maintaining food safety standards and ensuring that customers receive efficient service.
The position requires relevant experience in restaurant supervision, food and beverage operations, inventory management and staff coordination.
Key Responsibilities:
- Support the management team in ensuring efficient restaurant operations.
- Supervise employees and ensure that they follow company service standards.
- Maintain professional grooming and appearance standards among team members.
- Ensure that restaurant areas meet hygiene, cleanliness and maintenance requirements.
- Follow food safety, health and safety procedures.
- Monitor customer satisfaction and respond to service-related concerns.
- Ensure that employees follow correct cash-handling and billing procedures.
- Maintain comprehensive knowledge of restaurant menus and food offerings.
- Monitor product quality and availability.
- Coordinate staffing requirements according to daily business levels.
- Identify opportunities to improve customer service and restaurant performance.
- Support sales growth through upselling activities and promotional initiatives.
- Monitor food wastage and breakage and ensure that records are maintained accurately.
- Coordinate with restaurant management to improve service standards.
Qualifications and Experience:
- Minimum High School qualification.
- At least three years of relevant work experience.
- Proven experience in supervising restaurant operations.
- Knowledge of HACCP or FSSC food safety standards.
- Experience using Micros or other point-of-sale (POS) software.
- Knowledge of stock control and food wastage management.
- Understanding of international food and beverage operations.
- Good computer skills, including Microsoft Word, Excel and Outlook.
- Familiarity with key performance indicators (KPIs).
- Excellent written and verbal communication skills.
- Previous fine-dining experience will be an advantage.
- Experience supervising a team of at least 10 employees is preferred.
This vacancy may be suitable for hospitality professionals who have previously worked as restaurant supervisors, food and beverage supervisors or team leaders in hotels, restaurants and other organised food service establishments.
Apply Now: FOOD & BEVERAGE SUPERVISOR – QATAR DUTY FREE
6. Food & Beverage Team Leader – Qatar Duty Free
Applications listed until November 30, 2026
Location: Doha, Qatar | Job Reference: 2600004C | Job Family: Customer Service
Qatar Duty Free is inviting applications for the position of Food & Beverage Team Leader to support daily shift operations across its food and beverage outlets at Hamad International Airport.
The selected candidate will assist the Duty Manager and Supervisor in coordinating operational activities, managing staff assignments, maintaining service standards and supporting sales performance.
The role involves supervising food service employees, monitoring stock levels, conducting cash spot-checks and ensuring that restaurant operations are completed efficiently.
Key Responsibilities:
- Assist the Duty Manager and Supervisor in managing daily food and beverage operations.
- Coordinate staff schedules, work assignments and operational priorities.
- Direct the activities of porters and food service team members.
- Ensure that daily operational tasks are completed safely and efficiently.
- Monitor stock merchandising and product availability.
- Maintain accurate records of food stock and cleaning materials.
- Prepare and maintain weekly inventory reports.
- Monitor products approaching their expiry dates and ensure proper stock rotation.
- Conduct cash spot-checks and support correct cash-handling procedures.
- Coordinate shift operations and ensure that service standards are maintained.
- Motivate employees to achieve sales targets and improve customer satisfaction.
- Monitor food wastage and ensure that ordering procedures are followed correctly.
- Coordinate food transfers and maintain appropriate stock levels.
- Work with sanitation teams to maintain hygiene and cleanliness across food and beverage facilities.
- Support employee training and ensure compliance with company procedures.
Qualifications and Experience:
- Minimum High School qualification or equivalent.
- At least two years of relevant job-related experience.
- Experience managing employees and coordinating daily operations.
- Previous experience in a structured and hygienic working environment.
- Knowledge of international food safety and hygiene standards.
- Good organisational and time-management skills.
- Ability to prioritise tasks and work under pressure.
- Experience with POS systems will be an advantage.
- Strong communication and teamwork abilities.
Candidates with experience in restaurant operations, food service supervision, hospitality and catering services may be suitable for this opportunity.
Apply Now: FOOD & BEVERAGE TEAM LEADER – QATAR DUTY FREE
Summary of Qatar Airways job vacancies
| Position | Location | Experience |
|---|---|---|
| Shop Supervisor | Doha | 3 years |
| Restaurant Manager | Doha | 4 years |
| Junior Barista | Doha | No prior experience required |
| Hostess | Doha | 2 years |
| F&B Supervisor | Doha | 3 years |
| F&B Team Leader | Doha | 2 years |
The experience figures above reflect the advertised requirements or related recruitment information. Applicants should verify the exact requirements on the individual vacancy pages.
How to Apply for Qatar Airways Jobs
Interested candidates can submit their applications online through the official Qatar Airways Careers website. Applicants should open the relevant vacancy link provided above, review the complete job description and eligibility criteria, and complete the online application form.
Candidates are advised to prepare an updated CV highlighting their relevant qualifications, previous employment history, professional skills and experience in hospitality, restaurant management, retail operations or customer service.
Applicants should ensure that all information provided in their applications is accurate and that the required documents are uploaded through the official recruitment portal.
Important: Salary details and specific employment benefits are not stated in the vacancy information reviewed for this article. Applicants should refer to the official recruitment pages for the latest details. Recruitment requirements and closing dates may also change, so candidates should verify the availability of each position before applying.