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Mashreq – Company Overview

Mashreq (Arabic: بنك المشرق) is one of the oldest banking institutions in the United Arab Emirates and among the earliest banks established in the Middle East. Founded in 1967 as the Bank of Oman, the institution later rebranded to Mashreq and has since grown into a leading regional financial services provider with a strong international footprint.

Headquartered in Dubai, Mashreq has built a reputation for innovation, digital transformation, and customer-centric banking solutions.

Services & Capabilities

Mashreq offers a comprehensive portfolio of conventional and Islamic banking services, including:

Personal Banking

Savings and deposit accounts
Loans and mortgages
Credit cards
Digital banking services

Corporate & Investment Banking

Corporate finance solutions
Mergers & acquisitions advisory
Initial Public Offerings (IPOs)
Underwriting services
Trade finance and treasury services

Wealth & Asset Management

Investment advisory services
Institutional asset management
Private banking and structured investment products

Digital Innovation

Through its flagship digital platform, Mashreq NEO, Mashreq provides fully digital banking services in the UAE and Egypt. The NEO app enables customers to:

Open and manage accounts
Transfer funds and pay bills
Track rewards
Access financial insights and updates

Specialized digital offerings include:

NEO BIZ (Business Banking)
NEO Corp (Wholesale Banking)
NEO NXT (Supervised accounts for minors)
NEO PLUS (Emirati-exclusive banking products)

Mashreq also offers Sharia-compliant banking services through Mashreq Al Islami, certified by AAOIFI standards.

Global Presence

Mashreq operates in 14 countries, employing over 6,000 professionals representing 70 nationalities.

Regional operations include corporate banking services in:

Oman
Bahrain
Qatar
Kuwait
India
Egypt

The bank maintains full-service branches in:

New York
London
Hong Kong

It also operates foreign exchange businesses in Bangladesh, Pakistan, and Nepal, and holds a restricted license from the State Bank of Pakistan to pilot digital retail banking operations.

Recognitions

Mashreq has earned multiple prestigious awards, including:

Fastest-Growing Banking Brand in the Middle East (Brand Finance Banking 500 – 2024)
Middle East’s Best Digital Bank (Euromoney Awards for Excellence – five consecutive years)
Best Performing Bank in the UAE (The Banker Top 1000 Global Bank Ratings – two consecutive years)
Banking Group Brand of the Year – MENA (Global Banking & Finance Awards)

Financial Performance

For 2024, Mashreq reported a net profit before tax of AED 9.9 billion, underscoring its strong financial stability and sustained growth trajectory.

Strategic Focus

Mashreq continues to position itself at the forefront of digital transformation, fintech innovation, blockchain integration, and customer-first banking experiences — reinforcing its status as one of the UAE’s most dynamic and forward-thinking financial institutions.

Disclaimer: Mashreq will never ask for your bank related information via phone call, SMS or email. We will also never contact you from a mobile number to resolve your query.

Welcome to the Mashreq. More than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Join Mashreq and find your way to Rise Every Day.

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